New Relic in action at trainline #futurestack

Toward the end of last year I was invited to present at New Relic’s FutureStack conference in their Hacker Lounge track. I had a great time and it was great to introduce trainline to those across the pond and further afield.

All the sessions were filmed and mine has made it onto Youtube. The talk was on how we at the trainline adopted and scaled the use of New Relic across the entire organisation and the value that we’re getting out of it, including how team KPIs are judged on some of the metrics we get out of New Relic.


Paul Kiddie – New Relic in action at trainline Continue reading

How do eBay, IBM, Morgan Stanley, and EasyJet view the Cloud?

This is a report back from Cloud Expo Europe 2013 where keynote talks from IBM, eBay, EasyJet to Morgan Stanley gave a view of how far the cloud has been adopted. In short, the cloud has ‘landed’; it is no longer hype or on the bleeding edge but is being used in organisations both large and small. For some businesses it is still early days but many are carrying out implementations to understand the tools and processes they need in order to use the cloud, as well as the organisation changes required.

Continue reading @ Velocity EU 2012

The Velocity EU conference was held in London this year during the first week of October. sent a contingent to see the latest and greatest ideas and concepts in high performance web sites and operations.

Velocity, for those who don’t know, is “the best place on the planet for web ops and performance professionals like you to learn from your peers, exchange ideas with experts, and share best practices and lessons learned.” The conference is chaired by Steve Souders (Head Performance Engineer @ Google) & John Allspaw (VP of Tech Operations @ Etsy), so people who know their stuff then. It has been running since 2008 and now happens 3 times per year in China, the USA and Europe.

So then, what did we learn and how are we going to use it?

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Service Tech Symposium: Fault-Tolerant Cloud Design, Conway’s Law and SOA

On 24 September I went to Service Technology Symposium 2012 in London to see the latest industry thinking around cloud and datacentre automation. In the engineering team at we have recently been busy fleshing out our strategy for cloud computing. We virtualised our Production infrastructure a few years ago, and we’re now looking at various forms of public and hybrid cloud (on-premise plus IaaS/PaaS) and more advanced infrastructure automation.

Two of the sessions in particular were useful: Fault-Tolerant Cloud Computing by John deVadoss of Microsoft [slides], and Conway’s Law and Service-Orientation by HP and Vodafone [slides].

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